Faq

• Q1: How can I customize my logo and obtain a quote?

  A1: Please contact our customer service team and share your requirements.
  ①If you already have a design, you can share it with us and let us know the specific size and style you desire.
  ②If you don’t have a design, don’t worry, we’ll create one for you for free and make adjustments until you're satisfied before providing a quote. During this process, we need to have a clear understanding of your brand content and the size of the wall where the logo will be placed.
• Q2: Can I get samples for quality testing?

  A2: Yes, our MOQ starts at 1 piece and samples are available.
• Q3: What are the lead time and delivery time if we place an order?

  A3: Lead time depends on the quantity of the products. Typically, we send you a quote including the estimated lead time.
  For express services such as FedEx, UPS, or DHL, it usually takes 3-10 working days.
  For sea shipment, it will take a longer time, varying from area to area. Once you place an official order, we will send you detailed information for confirmation.
• Q4: Will you offer installation service?

  A4: We will provide installation drawings and the necessary accessories along with your products. In case you encounter any issues during installation, we will offer more detailed explanations online to assist you.